Debt collection in the education industry involves collecting unpaid tuition or student loan debts from individuals who have not completed their education or who have defaulted on their loans. This can include withholding transcripts or degrees, reporting the debt to credit bureaus, or taking legal action to recover the unpaid debts. The recovery process in the education industry typically involves direct communication with the student, such as phone calls or letters, and may also involve working with credit reporting agencies or credit bureaus to report the unpaid debt.